FAQs

Whether you're looking to repair damage, support hair growth, define curls, reduce frizz, or maintain healthy hair, Locken has a product for your needs. Visit our product pages to find the routine that's right for you.

Yes! Our formulas are suitable for color-treated and chemically treated hair, helping keep your hair healthy, hydrated, and manageable.

Absolutely! Our products are designed to work together as a complete routine. You can mix and match them based on your hair's needs.

It depends on the product. Some products, like our Leave-In Conditioner, are suitable for daily use, while others should be used as directed on each product page for the best results.

Some products provide immediate benefits like hydration, softness, and shine, while treatments targeting scalp health or hair growth require consistent use over time for the best results.

Yes! We never test our products on animals.

Yes! Our formulas are free from sulfates, parabens, and synthetic colors. You can find the full ingredient list on every product page.

We currently ship across Egypt and internationally. Shipping fees are calculated at checkout based on your location.

We accept online payments via credit and debit cards, as well as Cash on Delivery (where available).

Yes! You can cancel your order before it has been shipped by contacting our support team as soon as possible.

Once your order has been shipped, you'll receive a confirmation with your tracking details so you can follow your order every step of the way.

If you have any questions or need help with your order, you can email us at hello@shoplocken.co or send us a DM on our Instagram page. Our support team will be happy to assist you.